Curiosity Opens the Envelope

Using Feel to Get the Envelope Open

A credit card company recently mailed me this envelope, which looks like a package due, to the label and kraft color. Upon touching it, I felt some padding inside. It certainly piqued my curiosity and made me think: Is there something special inside for me? I opened the envelope to find just a prominent credit card offer and some bubble wrap. Question: The package look and bubble wrap can certainly get people to open the envelope, but is the offer strong enough to get people to act? And will enough people respond to get a great ROI?

I don’t know the answer to that, but I will say this: including the padding in the envelope is a great trick to keep in mind, if you want to get people to open what you send them – which, as you know, is a critical first step to any successful direct mailing.